How 51 leading tech teams define the Product Manager role

What are companies actually hiring Product Managers to do? What responsibilities should a PM expect to own? And what product skills are in demand? We decided to find out. We… Keep reading

My Billion Dollar Mistake

Back in 2008, I co-founded KISSmetrics, an analytics company. There were so many times when I thought about giving up during the early days. Over and over again, I felt… Keep reading

How Sketch Took on Adobe by Making a Faster, Leaner, Cheaper Image Editor

When Pieter Omvlee was tasked with designing a simple drawing application as part of his computer science class at the University of Twente in the Netherlands, he set about creating… Keep reading

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How theSkimm Grew to 7 Million Subscribers in 7 Years

Competition is intense for startups in every industry, but there are few industries harder to crack than media. With an already intimidating array of major media conglomerates competing for audiences’… Keep reading

Net Promoter Score, The Ecstasy of Business Metrics?

Net Promoter Score® (NPS) has come under scrutiny. Everything from the way it’s calculated, the 11-point scale used in the survey, and its lack of correlation to company growth. “It… Keep reading

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