Look Beyond Existing Customers When Building Your Product
These days, it’s really easy to write code. What’s hard is knowing what the right things to code are. This is something I see all the time. A company builds… Keep reading
Why the Next Generation of SaaS Will Look Like Facebook
What’s the most useful product that you use every day? For most people, the answer isn’t anything you’d usually think of as a SaaS tool, like Slack, Gmail, or even… Keep reading
How to Unlock Growth When Your Product Is Invisible
When you’re building a product, one of the hardest things to figure out is how to drive organic growth every week. In the early days of KISSinsights (now Qualaroo), my… Keep reading
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Don’t Kill Your Startup With Bad User Onboarding
Good onboarding is about making sure the user is set up to accomplish exactly what they want to do quickly—and getting out of their way. Unfortunately, some of the onboarding… Keep reading
Facebook’s shameless copying of Snapchat and what it means for your product strategy
I’ve been using Facebook and it’s growing family of products for years. Every. Single. Day. I first tried using Snapchat in 2012, back when it was an early but… Keep reading